Send a transmission

Tell us what you need — a human replies, usually within one business day.

Your details stay between us — see the privacy policy.

Direct lines
Hours
Mon–Sat 9:00–18:00 AEST
Response promise
1 business day
typical first reply
100% human
every reply written by the crew
Find us elsewhere
The map

Drop by the hangar

Channels

Pick the right frequency

General & bookings

Service enquiries, scheduling and quotes — the contact form above is the fastest route.

Media & partnerships

Press, creators and sponsorship — flag your channel and audience size in the message.

Support desk

Issues with a booked service or order — include your reference and it goes straight to the top of the queue.

Squadron night in progress
In person

Better yet — fly with us

The monthly squadron night is the fastest way to meet the community: live ladders, newcomer coaching and a trophy that has to be defended. First-timers fly free.

  • Monthly in Brisbane, quarterly interstate
  • House rigs available — just bring yourself
  • Newcomer session in the first hour
Event details
Routing

Department cheat sheet

Need Best channel First reply
Book or change a service Contact form → "Book a service" 1 business day
Order or booking issue Email with your reference Same day
Press, creators, sponsorship Contact form → "Media" 2 business days
Community & events Discord or squadron night Instant-ish
Bug report Form → "Feedback" + device model 48 hours

Visiting the desk

Walk-ins are welcome Mon–Sat 9–6. For anything longer than a quick chat, book ahead and we will have a terminal ready.

Getting there

Central Station is a 5-minute walk; Queen St buses stop outside. Parking is easiest at Myer Centre, one block over.

Make an afternoon of it

Booked sessions come with the house brew and, if you are lucky, an impromptu demo of the week's ladder tactic.

Stay tuned

The Sunday briefing

Patch notes, event intel and one useful tactic — a weekly dispatch, no spam. Sent from the squadron's own channel.

Join via Discord

The briefing posts in the members channel every Sunday night.

Join the server
Debrief

Contact questions

Within one business day for the form and email. Phone lines are staffed Mon–Sat 9–6 AEST.
Yes — the Queen Street desk takes walk-ins during office hours, and booked setup sessions can run in person.
We are an Australian community hub — international pilots are welcome, but replies run on AEST hours.

The frequency is open

Whether it is a booking, a question or a legendary replay — the command post is listening.